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  1. Use an AI Agent for E-commerce Operations with Tradly MCP
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An AI assistant connected to Tradly MCP can help your team find commerce records without manually searching through dashboard screens. Ask about products, listings, orders, categories, and customer-facing store activity in plain language. The assistant can only see records available to the authorized tenant and the permissions granted to its connection.

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What commerce tasks can an assistant help with?

The general Tradly MCP server includes tools for catalog search and product details, listing and order operations, categories, accounts, customers, and commerce reports. Read tools help you investigate a question. Write tools can create or update records when the connection has the required permission.

Use this endpoint for commerce workflows:

https://mcp.tradly.app/api/mcp

For workforce, inventory, and expense workflows, use OperateKit MCP. For traffic and conversion data, see Tradly analytics MCP.

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Example questions to ask

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Find products and inspect the catalog

Find products containing “linen shirt” and priced under $60.

Show the products and prices in the home category.

Give me the full details for listing 4821, including its price, stock, and attributes.

Which categories are available for the kitchen collection?

Show product categories that include the word “home” and the listing count for each, if available.

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Review orders and daily activity

How many orders were recorded yesterday? Show the date used for the report.

List recent orders that are still pending, and include their order IDs and current status.

Show the details for order TR-1048, including its items and fulfillment status.

Compare daily order totals for the last seven days and point out the busiest day.

For order TR-1048, show any shipment status and tracking details returned for it.

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Prepare catalog changes

Prepare a listing for a blue linen shirt priced at 42 USD in the Apparel category for my store. Show the category, account, price, description, and stock fields you plan to use before creating it.

Update listing 4821 to a price of 39 USD. Show the current and proposed values before saving.

These last examples involve changing business records. Run them only when the connected account has the matching write permission and the requested values have been reviewed. A new listing follows the commerce API’s visibility rules; do not assume it is saved as a draft.

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Ask for a useful order summary

A strong order question names the time period and the detail you need. “How are sales?” is broad; “How many orders were recorded yesterday, grouped by status?” gives the assistant a clearer task. For order-specific investigations, include an order ID or reference when you have it.

When a report uses a date range, have the assistant repeat the dates in its answer. If you ask for a comparison, specify whether you mean calendar days, a rolling period, or the same weekdays from the prior week. The returned records and available report tools determine which breakdowns the assistant can support.

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Connect the commerce server

  1. Add https://mcp.tradly.app/api/mcp as a remote MCP server in an AI client that supports OAuth.
  2. Sign in through the authorization page and select the intended Tradly tenant.
  3. Review and approve the requested permissions.
  4. Ask a read-only question first, such as “List my product categories.”
  5. Save the MCP connection in your AI client so later conversations can reuse it.

The exact client setup differs across ChatGPT, Codex, Claude, and other MCP hosts. Keep access tokens in the client’s secure connection store; do not paste them into prompts or page content.

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Questions about access and data

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Can I ask about another tenant’s catalog?

The MCP connection is scoped to the tenant authorized by the signed-in user. Ask about that workspace; the assistant should not switch to another tenant by using an ID in the prompt.

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Can the assistant refund an order?

The commerce tool catalog includes refund actions for supported paid orders. A refund changes payment and order records, so confirm the exact order and refund request before allowing that action. Partial refunds and unsupported payment methods may not be available.

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What if a question returns no records?

Check the tenant, search terms, category, status, and date range. The assistant should say when a requested field or record was not returned instead of filling in missing details.

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