Welcome to Tradly, your all in one toolkit for launching your own online store(Also marketplaces, booking platforms, crowdfunding platform, directories, etc with no-code) in Kenya. If you are looking to start an online store but dont know where to begin, we have got you covered.

Creating an online store with Tradly is simple and straightforward. Here’s a step-by-step guide to getting started:

1. Sign up for an account Visit our website and sign up for a free account. You’ll need to provide some basic information, including your name, email address, and preferred password.

2. Customize your store: Use our simple editor to customize your store’s design and layout. You can choose from a high quality picked templates to launch your online presence without much of building process. Simple to edit branding. And simple to activate or deactivate features.

3. Add your products: Use our easy-to-use product management system to add your products and set their prices. You can also add product images, descriptions, and other custom fields informations.

4. Set up your payment gateway:

• We’ve implemented TAP, a leading payment gateway in Kenya, to make it easy for you to accept payments online. Simply connect your TAP account to your store, and you’re ready to start accepting payments.
• Tradly have Pawapay Payment Integrations which has connection with Mpesa etc.

5. Launch your store: Once you’re happy with your store’s design, layout, and products, it’s time to launch! Click the “publish” button to make your store live and start promoting it to your audience.

At Tradly, we’re committed to making it easy for you to start and grow your online store. We offer extensive support and resources to help you every step of the way, from creating your store to managing your orders and growing your business.

Thank you for choosing Tradly as your partner in launching your online store in Kenya. We look forward to helping you achieve your goals and grow your business.

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Why Tradly?

According to the council, the stores that have received a registration certificate must implement the following 13 standards of reliability in e-commerce,

1. Have a contact number for communication (You can add this details in your footer)

2. Have an email (Support Page Available or you can create any custom pages)

3. Provide a chat option (You can easily activate whatsapp, messagenger or other chats available in https://tradly.app/integrations)

4. Provide secure electronic payment through official banking channels (TAP : we have implemented TAP, a leading payment gateway in Kenya. TAP allows us to accept a variety of payment methods, including credit and debit cards, and digital wallets like Apple Pay and Samsung Pay.

5. Enable the consumer to lodge a complaint online; (Use Feedback Page pre-built in your website template)

6. Enable the consumer to lodge a complaint via social media;(Your social media pages. And you can add your social media pages in the footer section)

7. Disclose the exact time to respond to a complaint.(Add this details in FAQ page)

8. Disclose the exact time for processing a complaint; (Add this details in FAQ page)

9. Disclose the exact time of delivery before completing the purchase and indicate this information in the invoice;(Add this details in FAQ page)

10. The store supports the Arabic language as an option for filing a complaint; (Arabic is supported in all templates)

11 Use Arabic in chat; (Yourside customer Service)

12. Display products in Arabic (Available)

13. Have a clear and written return or refund policy.(Add this details in FAQ page)