Tradly Chat is a cutting-edge, embeddable real-time chat widget designed specifically for Tradly-powered B2C and C2C marketplaces.It provides seamless communication between buyers and sellers while integrating AI-powered product recommendations and rich product previews directly within the chat interface.

Key Features & Capabilities

🚀 Real-Time Communication

- Typing indicators and read receipts for enhanced user experience

<🤖 AI-Powered Intelligence (coming soon)

- Built-in AI assistant that provides contextual product recommendations

- Smart product suggestions based on conversation context

- Rich product cards with images, pricing, and direct links to listings

- Seamless integration with Tradly's core API for real-time product data

💬 Advanced Chat Features (coming soon)

- Multiple conversation management with unread message badges

- Support for various message types: text, product cards, images, and files

- Real-time notifications and desktop alerts

Use Cases

For E-commerce Platforms:

- Enable direct buyer-seller communication on product listings

- Provide instant customer support with AI assistance

- Increase conversion rates through real-time engagement

- Streamline the buying process with integrated product previews

For Marketplace Operators:

- Reduce support tickets through proactive AI assistance

- Improve user engagement and retention

- Scale customer support without proportional staff increases

Tradly Chat represents the future of marketplace communication, combining the power of real-time messaging with intelligent product recommendations to create a seamless, engaging experience that drives sales and customer satisfaction.