Language and Currency

You might not need any coding knowledge if you are using SuperAdmin & Editor to manage the hosted web templates. The web templates and app templates come with multiple configurations that can be managed from SuperAdmin.

Only 5 things. Add your branding details via [Editor](https://tradly.app/editor). Then add your custom domain. Then set up the catalog structure, Payment Gateways via [Superadmin](https://superadmin.tradly.app/). Launch.

When you cross the STARTER plan limit, you will receive an alert to upgrade to the next plan. You can contact us if you need more clarity on this.

We can work with you on a custom bulk plan that helps you to achieve your goal. Contact Us.

1. We will add into feature request and add when we are preparing roadmaps.

2. If this is a simple feature (that doesn't take more a day) that can be added to existing architecture, we will not charge anything

3. If this is a bigger module, and it's feasible (that takes weeks, or complexities like changes in the order flow just to fit your business needs), We will quote the number of hours to be charged. And send a quote for the requirement. Once you signed and agreed on, we will issue an invoice. In invoice, you will need to pay an initial 50% before the project starts. 50% after the project finished.

Yes you can join in our referral program and start promoting the product. We have custom referral programs based on the media / influence you have with your community. Contact us to know more.

Our Marketplace Software product charges will NOT include 3rd party charges

- Google Maps API

- SMS through AWS SNS, Twilio

- Firebase Cloud Push notifications + related services (they provide tons of free things for a certain user base, so you will only pay after you crossed that limit)

- Branch (Free for first 10K MAU)

- Apple iTunes licence

- Google Play licence

We appreciate people's time and faith in us. We make money by devoting our time to completing client deliverables. When we sell a physical product, it is simple to return it and receive a refund. We can't go back in time, and we can't ask the vendors or anyone else to refund the money we paid for them. Unfortunately, due to the amount of effort and time invested, we will be unable to provide a refund. To avoid unexpected outcomes, we provide all the apps and solutions in a demo mode available. Hence, highly recommended viewing them first. Check our documentation for test apps.

We provide no-code integrations with 3rd Party tools. Plus webhooks. And the same webhooks can be used with tools like Zapier. And the Headless API is open for you to make any additional customisation or integrations. If none of these options helps you to achieve your needs, you can let us, we will find a way to get this done or suggest an approach.

We use AWS and Azure for all the application and database services (Your project data). We have been using France/Germany/Sweden or other EU location. We also use 3rd party tools for marketing and analytics, those 3rd party tools provide EU datacenter option and we have choosen them. There are minor services(non-personal data) which is spread across region for speed (CDN, etc).

We allow bank transfer to pay for your Tradly subscription. It is done manually. Kindly reach out to us in chat.

REGISTERED NGO: If you are a registered NGO, you get 50% discount with all our offering after other discounts. LEAST DEVELOPED COUNTRIES(LDC) as per UN: you get 50% discount with all our offering after other discounts. OPEN SOURCE PROJECTS: Open source projects may get free offering. Contact us for approval. STUDENTS: You will get a 70% discount on for the first 1 year. Contact us for approval. Condition: We may ask documents for verification. You should be a new client after 1st Jan, 2024

We provide concierge service. If you’ve made your decision and want to switch from another provider, our team is ready to help and migrate your data for you. Please contact us via team @ tradly.app for more details.