Terms and Details
Tradly offers custom development services to help you tailor the platform to your unique needs—whether it’s backend integrations, frontend enhancements, or third-party tool support. Our team works closely with you to extend or enhance the platform while maintaining high-quality, stable infrastructure.
🕒 Why Choose Custom Development?
Some features require faster timelines or specific tweaks to work best for your business. Instead of waiting for future roadmap releases, custom development helps you:
- Move faster
- Get deeply integrated capabilities
- Customise without compromising platform stability
💡 When Do You Need Custom Development?
While Tradly’s no-code platform gives you a head start, sometimes your use case requires advanced customization. You might need:
- Backend-level API integrations with external systems
- Custom frontend template design or modifications
- New payment or shipping provider integrations
- Integration with marketing tools, analytics, or CRM platforms
- Enhancements to existing features tailored for your business model
If you’re working with your own tech team, we fully support that. But if you don’t have developers available, our engineers can take care of it for you.
💼 Engagement Terms
To make the collaboration transparent and efficient, here are our standard terms for custom development:
🔧 Hourly Pricing
Our custom development work is billed on an hourly basis.
As of March 2025, our average rate is:
- $35–$50/hour, depending on the nature of work
(Frontend tends to be on the lower end; backend or complex logic slightly higher)
⚠️ These rates are subsidized—Tradly bears some infrastructure and coordination costs to make development accessible for growing businesses. Enterprise have different pricing as per SLA and support.
💳 Payment Terms
- 50% Prepaid before development begins
- Remaining 50% upon delivery of the agreed scope
Projects are split into phases based on agreement with you and are invoiced via secure channels.
🔐 Ownership and Usage
Please note:
- No feature code is shared externally.
- You are not purchasing feature IP or code ownership.
- You are paying for the priority time and expertise to develop and deploy features tailored for you on the Tradly platform, FASTER.
The output is meant to serve your use case, not for redistribution or replication.
🎫 Requesting New Features or Enhancements
🤝 How to Get Started
- Submit your requirement via our Support Portal
- Submit a feature request ticket
- We will evaluate whether it qualifies for:
- Quick enhancement (free or low-cost minor changes)
- Full custom development (paid hourly)
- Based on your replies, We provide a rough time & cost estimate
- Once approved, we initiate with a 50% pre-payment
Every new request will be assessed fairly and transparently.
👨💻 Bring Your Own Developer (BYOD)
We encourage clients to bring their own developers if you have an in-house or outsourced team. We’ll provide the API documentation, access control, and necessary environment to help them implement the changes you need.
If needed, we can collaborate with your tech team and act as backend support.
🔄 Customisation Guidelines & Extensibility Options
🔒 Code Access & Ownership
- No internal feature code is shared externally unless developed as a microservice or plugin. (Different Pricing, not subsidized)
- If code ownership or direct modification is essential for your business:
- We highly recommend bringing your own developers.
- Your team can develop the required feature as a plugin or microservice, working alongside our APIs.
- Payments made are strictly for customisation work, not for code ownership.
⚙️ Backend Extensibility Options
You can implement powerful backend customisations using:
- ✅ Open REST APIs to access all platform functionalities (Support: Only from Growth / SCALE PLAN)
- ✅ JS SDK to build with JavaScript/TypeScript environments
- ✅ Webhooks for triggering real-time updates and event-driven logic. Only on PAID PLANS.
- ✅ Microservice/plugin architecture to build isolated modules alongside Tradly. (Support: Only from SCALE PLAN)
🎨 Frontend Extensibility Options
Our frontend is designed to be flexible and modular with modern implementation options:
- ✅ Existing block level CSS
- ✅ Dynamic Code Blocks: Inject custom components directly
- ✅ AI Prompt to Code: Convert simple prompts to real code blocks
- ✅ Image to Code: Turn UI mockups into code snippets
- ✅ Google Tag Manager (GTM): Inject any JavaScript code (for analytics, chatbots, tracking, and more)
- ✅ Custom Template Modifications via Tradly team or your developers
⚠️ All frontend options respect Tradly’s permission to ensure platform security and stability.
If you’re looking to push the limits of what’s possible with Tradly, these tools give you full flexibility—with or without writing code.